Privacy Policy
Effective date: September 28, 2026 · Last updated: September 28, 2026
RigHired ("RigHired," "we," "us") connects CDL truck drivers with trucking companies that are hiring. This Privacy Policy explains what information we collect, how we use and share it, how long we keep it, and the choices and rights you have. It applies to righired.com, our driver and carrier accounts, our booking pages, and our emails, calls and text messages (together, the "Services").
- We do not sell your personal information, and we do not share it for targeted advertising.
- Drivers: carriers see your qualifications first. Your name, phone and email are released only to a carrier you're matched with, as described below, so they can contact you about the job.
- We run background, driving-record and drug-test steps only with your written permission.
- We never share your mobile number or text-message consent with anyone for their marketing.
- You can ask to see, correct or delete your information at any time by emailing andrew@righired.com.
Contents
- Information we collect
- How we use information
- How we share information
- Background checks, driving records and drug tests
- Text messages (SMS)
- Google user data
- Cookies and similar technologies
- How long we keep information
- How we protect information
- Your choices and privacy rights
- Additional information for U.S. state residents
- Children
- Where information is processed
- Changes to this policy
- Contact us
1. Information we collect
Information you give us
- Drivers: name, phone number, email, city, state and ZIP code; CDL class, endorsements and years of experience; recent violations and accidents you report; the equipment, routes and home time you prefer; your answers to application questions; and messages you send us or carriers.
- Carriers and their staff: company name, USDOT and MC numbers, the names, emails and phone numbers of your contacts and users, your terminal and yard addresses, your hiring requirements, open positions and pay, and billing details. Payment card details, when used, go directly to our payment processor. We do not store full card numbers.
- People who book a call: name, email, company, phone number, notes you add, and the time and time zone of the call.
- Account information: login email and a password that we store only in scrambled (hashed) form, and two-step sign-in settings if you turn them on.
Information we collect automatically
- Device and usage information: IP address, browser and device type, pages requested, and the date and time of requests, recorded in our server logs.
- A sign-in cookie that keeps you logged in (see Cookies).
- Records of important actions in accounts, such as consent given, leads unlocked or settings changed, kept for security and to settle disputes.
Information from other sources
- Job ads and lead forms: when you answer a RigHired ad or form on another platform (for example a Facebook or Instagram lead form, or a job board), that platform sends us the details you entered.
- Public carrier data: carrier registration and safety information from the Federal Motor Carrier Safety Administration (FMCSA).
- Screening providers: with your written authorization, results or status from background-check, driving-record (MVR) and drug-testing providers. See section 4.
- Carriers: hiring outcomes, such as whether a driver was hired and is still driving.
- Google Calendar: for RigHired staff who connect their calendar, the busy times on that calendar (see section 6).
2. How we use information
- To run the Services: create and manage accounts, match drivers with carriers whose requirements fit, show carriers qualified drivers, and let drivers and carriers message each other.
- To contact you by phone, email or text about applications, matches, interviews, orientation, travel, screening steps and booked calls.
- To help you get to orientation, for example by finding airports near you and near the carrier's terminal.
- To verify carriers (for example against FMCSA records) and to prevent fraud, spam and misuse.
- To bill carriers for the fees they agreed to, and to keep business and tax records.
- To schedule calls and create video-meeting links.
- To improve the Services, fix problems and keep them secure.
- To comply with the law, respond to lawful requests, and enforce our agreements.
We do not use your information for decisions that have legal or similarly significant effects about you based solely on automated processing. Our matching compares a driver's details with a carrier's stated requirements to suggest fits. Carriers and our recruiters make the hiring decisions.
3. How we share information
We do not sell personal information, and we do not share it for cross-context behavioral (targeted) advertising. We share information only as follows:
- With carriers you're matched with (drivers): carriers first see your qualifications without your name or contact details. Your name, phone and email are released to a carrier only after you've agreed to be contacted about jobs and that carrier chooses to connect with you. Screening results go only to the carrier you are being hired by (see section 4).
- With drivers (carriers): drivers who match your openings see your company name, the job details, pay and where to report.
- With service providers who work for us under contracts that limit their use of the information: website hosting (Hostinger), Google (calendar and video meetings, and the web fonts our pages load), advertising platforms that deliver lead-form responses to us (such as Meta), text-message and phone providers, payment processors, and background-check, MVR and drug-testing providers.
- For legal reasons: to comply with laws, court orders or lawful government requests; to protect the rights, safety and property of RigHired, our users or others; and to investigate fraud or security problems.
- In a business transfer: if RigHired is involved in a merger, acquisition, financing or sale of assets, information may be transferred as part of that deal, subject to this policy.
- With your permission in any other case.
4. Background checks, driving records and drug tests
- We (or a carrier) request a background check or motor vehicle record (MVR) only after giving you a clear written disclosure and getting your written authorization, as the federal Fair Credit Reporting Act (FCRA) and state laws require. You can ask the screening company for a copy of your report and dispute anything that's wrong.
- For drug and alcohol testing we help schedule your test at a collection site near you and track its status (for example scheduled, completed or cleared). Testing for DOT-regulated jobs follows the federal rules in 49 CFR Part 40, which keep results confidential. Results are shared only with the carrier you are being hired by and as the law requires or allows.
- We treat screening results as sensitive. Only the staff and the carrier who need them for your hiring can see them, and we never use them for marketing.
- If a carrier decides not to hire you because of a report, the carrier is responsible for sending the notices the FCRA requires.
5. Text messages (SMS)
- We text you only if you gave us your number and agreed to receive texts, for example sign-in codes, match and interview updates, orientation and travel details, and reminders about booked calls. Agreeing to texts is never a condition of buying anything.
- Message frequency varies. Message and data rates may apply. Reply STOP to stop texts at any time, or HELP for help.
- We do not sell, rent or share your mobile phone number or your text-message opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text-message opt-in data and consent are never shared with third parties, except with the providers that deliver our messages for us.
6. Google user data
RigHired staff can connect a Google account so client calls can be booked. With that permission, RigHired reads the busy times on the connected calendar, so booking pages show only free times. It also creates, changes and cancels calendar events with Google Meet links for calls booked through RigHired, and sends invites to the people who booked. We don't read the details of other calendar events, only whether a time is busy.
RigHired's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We don't use Google user data for advertising, we don't sell it, and people don't read it unless you ask us to, it's needed for security or the law, or it has been aggregated and made anonymous. You can disconnect Google at any time in RigHired or in your Google Account permissions.
7. Cookies and similar technologies
- We use one essential cookie that keeps you signed in. It can't be read by page scripts or other sites, and it's removed when you sign out or the session expires.
- Our pages may save small settings in your browser, such as which view you last used.
- We do not use advertising cookies, cross-site tracking or third-party analytics on righired.com.
- Our pages load fonts from Google, which receives your IP address and browser details when you visit, under Google's privacy policy.
- Because we don't sell or share personal information for advertising, there is nothing to opt out of. We still treat a Global Privacy Control (GPC) signal from your browser as a valid request to opt out.
8. How long we keep information
We keep information only as long as needed for the purposes in this policy, then delete it or make it anonymous. How long depends on:
- whether you still have an account or an open application or job with us;
- how long carriers may need a record of a hire to confirm fees or settle disputes;
- what laws require us to keep, such as tax, employment-screening and transportation records; and
- security needs, such as keeping sign-in and action records long enough to investigate problems.
Driver profiles with no activity are deleted or made anonymous after a reasonable period. You can ask us to delete yours sooner (see section 10).
9. How we protect information
We protect information with encrypted connections (HTTPS) and hashed passwords, and we offer two-step sign-in. Staff and carriers see only what their role allows, and important account actions are logged. No website or system is completely secure, so we can't guarantee absolute security. If a breach affects your personal information, we will notify you and the authorities as the law requires.
10. Your choices and privacy rights
Wherever you live, you can ask us to:
- Access the personal information we have about you, and get a copy in a portable format;
- Correct information that is wrong;
- Delete your information (we may keep what the law requires us to keep, or what we need to finish a hire or resolve a dispute, and we'll tell you if so);
- Withdraw consent, such as stopping texts or no longer being shown to carriers; and
- Opt out of any sale, targeted advertising or significant automated decisions. We don't do any of these, but you can still send the request.
How to ask: email andrew@righired.com with the subject "Privacy request." To protect you, we'll confirm your identity, usually by checking a code sent to the email or phone on your account, before sharing or deleting information. You can use an authorized agent. We may ask for proof that the agent may act for you. We respond within 45 days, or tell you if we need more time as the law allows. We won't charge you or treat you differently for using your rights.
Appeals: if we deny your request, you can appeal by replying to our answer with the subject "Privacy appeal." We will answer within the time your state's law allows. If you're not satisfied, you can contact your state's Attorney General.
11. Additional information for U.S. state residents
California, Colorado, Connecticut, Virginia, Texas, Oregon and a growing number of other states give residents specific privacy rights, which are described in section 10. For those laws, here is a summary of the past 12 months:
| Category | Examples | Disclosed for a business purpose to |
|---|---|---|
| Identifiers | Name, email, phone, IP address, account ID | Service providers; carriers or drivers you're matched with |
| Professional or employment information | CDL class, endorsements, experience, work preferences, hiring outcome | Service providers; matched carriers |
| Location information | City, state, ZIP code; terminal addresses (not precise device location) | Service providers; matched carriers or drivers |
| Background and screening information | Driving record, background check and drug-test status, with your written authorization | Screening providers; the carrier you're being hired by |
| Commercial information | Fees, invoices, billing history (carriers) | Payment processor; service providers |
| Internet activity | Server logs, sign-in records | Hosting provider |
We have not sold personal information or shared it for targeted advertising, and we have no actual knowledge of doing so for anyone under 16. Some of what we collect, such as drug-test status, is "sensitive" under some state laws. We use it only with your consent, and only as needed for the hiring process you asked to join, not to infer things about you. Nevada residents: we do not sell covered information.
12. Children
The Services are for adults. They are not directed to anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us information, email us and we will delete it.
13. Where information is processed
RigHired is based in the United States and serves U.S. drivers and carriers. Our information is stored by our hosting provider and processed in the United States. Some service providers may process it in other countries under safeguards that protect it.
14. Changes to this policy
We may update this policy. We'll change the date at the top, and if a change is significant we'll tell you by email, text or a notice on the website before it takes effect. We won't use information we already have in a significantly new way without your consent where the law requires it.
15. Contact us
Questions or requests about privacy: andrew@righired.com
RigHired · righired.com